Cybersecurity Services

What does email encryption mean?

Encryption means that the email content converts into an unreadable format that cannot be deciphered and accessed by cybercriminals. 

At Cytek, we use a highly-secure end-to-end encryption method that encrypts the sender’s message when in transit and when in the recipient’s inbox. The recipient receives a private password, which then decrypts the message into a readable format. This password is only known to the recipient and is a form of authentication, adding an extra layer of security to your email communications. 

Will email encryption make correspondence more difficult and complicated?

Email encryption is crucial for secure and protected email communications. Hackers and cybercriminals who may exploit the information can easily access and read unencrypted emails. 

With Cytek Secure Mail, though you have to take a moment to communicate to your recipient the password that provides them access to your emails, this delivers peace of mind that your messages are inaccessible to any unintended or unwanted readers. 

When do I have to use email encryption?

Encryption is essential when you need to protect the privacy and information in an email message. For example, if you are sending an email with patient details, email encryption is not only important to protect that patient’s privacy, but is also required by HIPAA. 

Cybersecurity Services

How much should mid-sized businesses invest in cybersecurity?

This depends on each individual business and its cybersecurity needs. 

At Cytek, we recognize that while every business—big or small—should have strong cybersecurity measures and protocols, not all of them have an enterprise-sized budget. 

This is why we work with each individual business to find an all-in-one cybersecurity solution that is affordable and still provides an optimal level of protection needed for secure business operations. 

What’s the difference between penetration testing and vulnerability testing?

During penetration testing, an external tester attempts to identify vulnerabilities and weaknesses within a business’s network. Then, they exploit those vulnerabilities to break into the system as a hacker would. 

Vulnerability testing, on the other hand, is performed internally. The tester is given access to the system and attempts to identify vulnerabilities and risks from within that could potentially be exploited by a cybercriminal if left unremediated.  

What applications does Cytek work with?

Our systems and software integrate with many different applications your business likely already uses. These applications include Microsoft Office 365, Outlook, and DSN, among many others. 

What is email phishing?

Email phishing is a social engineering attack used by hackers and cybercriminals to steal personal information, such as financial data or login credentials. They design malicious emails that prompt recipients to enter and share sensitive data they can use and exploit for gain. 


What is a HIPAA breach?

A HIPAA breach involves the forbidden use or disclosure of protected health information that compromises the security or privacy of that information. 

Examples of a HIPAA breach include an email containing PHI sent to the wrong recipient and then used to carry out malicious attacks, a cybercriminal accessing a healthcare organization’s system and stealing patient data, or a medical practice losing a laptop containing PHI. 

What do I do If I’ve had a HIPAA breach?

If you’ve had a HIPAA breach, you must do the following: 

  • Perform a risk analysis that identifies when the breach occurred, breach discovery date, estimated number of individuals affected, type of breach, location of the breach, and kind of PHI involved. 
  • Contact the authorities, especially if you determine that a cyber attack may have occurred. 
  • Notify individuals, such as patients, clients, or employees, that are involved with the breach. 
  • Notify HHS of the breach. The law requires you to report the incident to the Department of Health and Human Services (HHS) on the Breach Reporting Portal. 
It is important to have a process in place to respond to a breach before it happens. At Cytek, we can help you figure this out and prevent a breach from ever occurring in the first place.

What exactly is a HIPAA Risk Assessment?

A HIPAA risk assessment requires all healthcare organizations to identify, prioritize, and manage risks, vulnerabilities, and potential security breaches. It helps businesses uncover hidden threats and improve their security measures. 

Is a Risk Assessment really necessary?

A HIPAA risk assessment is a law requirement for any business or organization that acquires, stores, and manages protected health information (PHI), including electronic protected health information (ePHI). To maintain HIPAA compliance, your healthcare organization must conduct a risk assessment annually. 

What is the Cost of HIPAA Violations?

This depends on your level of awareness. 

  • If you did not know of the violation, it could cost between $100-$50k per violation. 
  • If you had reasonable cause for the violation, it could cost between $1,000-$50,000 per violation. 
  • If you fall under the Willful Neglect rule but correct the violation, it can cost between $10,000-$50,000 per violation. 
  • If you fall under the Willful Neglect rule and do not correct the violation, the estimated cost is $50,000 per violation. 

Are popular apps like Google Suite, Zoom, OneDrive, DocuSign, and DropBox HIPAA compliant?

Yes and no. To ensure these applications are HIPAA compliant, you must have a signed Business Associate Agreement (BAA) with each business associate (BA) that assures they will protect and secure patients’ health information by implementing physical, technical, and administrative safeguards. 

It’s important to understand that many free versions of these applications do not give the option of acquiring a signed Business Associate Agreement, which makes them non-HIPAA compliant. 

At Cytek, we’ve created highly secure, affordable alternatives that are HIPAA compliant: Cytek Safeguard, Cytek Secure Mail, and Cytek Chat. 

What does my practice need to do to become fully HIPAA compliant?

The easiest way to become fully HIPAA compliant in an ever-changing online environment with regularly updated HIPAA rules is to team up with Cytek. 

Becoming HIPAA compliant is not an end destination but an ongoing process. Cytek helps you maintain your HIPAA compliance through expert training, recommendations, and implementations. 

A risk assessment helps reveal areas where your organization’s protected health information (PHI) could be at risk. Take our free online assessment and start protecting your practice today.

Getting your employees HIPAA certified is quick and easy with our self-paced, online training.