FAQ
At Xceltek, we’re dedicated to making technology simple, reliable, and growth-focused for businesses nationwide. Our expert team provides tailored IT solutions with a people-first approach, combining innovation, security, and compliance. From healthcare to finance and beyond, we deliver proactive support that empowers organizations to thrive with confidence.
FREQUENTLY ASKED QUESTIONS
What kind of IT support does Xceltek provide in Tulsa and across the UnitedStates?
Xceltek delivers 24/7 Managed IT Support to businesses in Tulsa and nationwide. Our comprehensive services include proactive monitoring, network management,troubleshooting, and infrastructure optimization to keep your business running smoothly without interruptions.
What IT services are available through Xceltek?
As a leading nationwide Managed Service Provider (MSP) headquartered in Tulsa,Oklahoma, Xceltek offers cloud computing management, cybersecurity, network design and installation, business intelligence, vCIO consulting, VOIP hosting and management, data protection, and system integration.
Does Xceltek serve healthcare and medical organizations?
Yes. Xceltek is a trusted Medical IT specialist serving healthcare providers, hospitals,and clinics across the U.S. We deliver HIPAA-compliant IT services designed to improve patient care, ensure data security, and streamline operations.
What does "Medical IT Tulsa" mean?
Medical IT Tulsa reflects our strong roots in Oklahoma, but the same healthcare IT expertise extends nationwide. We provide secure systems, compliant data management, and tailored technology solutions that enhance patient outcomes and
operational efficiency.
How does Xceltek strengthen cybersecurity and compliance?
We offer complete cybersecurity and compliance services, including threat prevention, data encryption, HIPAA and PCI compliance management, and real-time system monitoring to safeguard sensitive information and maintain regulatory integrity.
How fast is Xceltek’s response time for IT support?
Xceltek provides industry-leading support with an average response time of under 60 seconds, ensuring your IT issues are resolved quickly whether you are located in Tulsa or anywhere in the U.S.
What sets Xceltek apart from other IT service providers?
Xceltek resolves more than 73,000 support tickets annually with a 98% customer satisfaction rating. Our combination of technical expertise, personal attention, and proven reliability makes us a top choice for IT support nationwide.
Does Xceltek provide cloud and data protection services?
Yes. Our cloud and backup services ensure business continuity through secure hosting, real-time backups, and disaster recovery planning. These services are available to clients throughout the United States.
Can Xceltek act as a strategic IT advisor?
Absolutely. Through our Virtual CIO (vCIO) program, we help organizations align technology with long-term goals, optimize costs, and design future-ready IT strategies.
Which industries does Xceltek serve?
In addition to healthcare, Xceltek provides tailored IT services for industries including education, finance, construction, manufacturing, automotive, retail, and professional services across the nation.
Does Xceltek serve clients outside Oklahoma?
Yes. While our headquarters are in Tulsa, Xceltek serves clients nationwide with equal speed, reliability, and technical expertise.
What is Xceltek’s mission?
Xceltek’s mission is to empower businesses through reliable, customized IT solutions that simplify technology and drive growth. As a nationwide MSP headquartered in Tulsa, we deliver proactive support so clients can focus on their core business.
Who makes up the Xceltek team?
Our team consists of dedicated technologists, engineers, and strategic thinkers who believe technology should be personal, intuitive, and impactful.
