XManage · Managed IT

Managed IT services and support for Tulsa and beyond.

Keep your business running smoothly with Xceltek’s managed IT services. We provide proactive monitoring, dedicated support and continuous optimization to ensure maximum uptime and efficiency.

XManageLive helpdesk, 24/7
  • 24/7 helpdesk support by phone and email
  • Proactive monitoring of servers, networks, and endpoints
  • Customized dashboard with real-time IT visibility
  • Smart Hands on-site dispatch anywhere in the US
  • Patch management and system maintenance
  • Unlimited remote support included
170K+Tickets resolved per year
<60sAverage response time
98%Customer satisfaction
24/7Live support always on
What’s included

Seamless IT management, around the clock.

One team for your helpdesk, monitoring, security and backups.

Help desk services

Unlimited remote support for troubleshooting and issue resolution. Our friendly and knowledgeable technicians are ready to assist you at any time.

Smart Hands on-site

Our network of skilled technicians can be dispatched to your location for hands-on support.

Proactive monitoring and maintenance

Continuous monitoring of servers, networks and endpoints. Early detection and resolution of potential issues prevents disruptions.

Cybersecurity monitoring

Real-time threat detection and response, with security patches and updates applied to keep your systems safe.

Backup and disaster recovery

Automatic data backups safeguard critical information. Rapid recovery solutions minimize downtime in emergencies.

Performance optimization

Regular system checks ensure peak performance, with recommendations for upgrades and improvements.

Customized reporting

Full visibility of your IT resources in one place.

Our customized interface reporting gives you a centralized dashboard with real-time insight into all of your IT resources, so you can make informed decisions with confidence.

See all our services →
Built for regulated industries

Compliance ready IT, whatever your industry.

We lead with HIPAA for dental and medical practices, and we bring the same discipline to every regulated business we support.

Dental and oral surgery

HIPAA compliant IT for dental offices, oral surgery practices and DSOs, including imaging, practice software and secure backups.

IT for dental practices →

Medical and healthcare

HIPAA risk assessments, encrypted email and protected patient data for clinics and medical practices.

Healthcare IT →

Financial and insurance

Security that lines up with the FTC Safeguards Rule and GLBA, with MFA, encryption and a written security plan.

Financial services IT →

Legal

Protect client files and privileged communications with secure document access, encryption and backups.

IT for law firms →

Retail and hospitality

Segmented point of sale networks and security controls that support PCI DSS compliance.

Retail IT →

Every other industry

Manufacturing, real estate, non-profits, education and more get the same standards and the same team.

See all industries →
How we work

From first call to fully managed.

Consulting

Our project managers assess your current setup and design the right solution for your goals.

Implementation

We implement solutions that keep your business running smoothly and in full compliance.

Support

Ongoing support including technical assistance, troubleshooting and training, 24/7, every day of the year.

Tulsa based, nationwide reach

Local in Tulsa. Everywhere you operate.

Xceltek is headquartered in Tulsa, Oklahoma. Tulsa clients get on-site response and direct access to our team. Clients across the United States get the same 24/7 remote support, with on-site technicians when needed.

Tulsa headquarters2087 E. 71st St, Suite 210
Tulsa, OK 74136
On-site response for Tulsa clients. 24/7 remote support everywhere.
Common questions

Managed IT, answered.

What is included in managed IT services?

XManage covers help desk support, proactive monitoring and maintenance, cybersecurity monitoring, backup and disaster recovery, and performance optimization.

Is remote support really unlimited?

Yes. Unlimited remote support is included, with 24/7 helpdesk support by phone and email.

Can you send someone on site?

Yes. Tulsa clients get on-site response from our headquarters team, and our Smart Hands network dispatches technicians to locations across the United States.

How fast do you respond?

Our average response time is under 60 seconds, 24 hours a day, 7 days a week.

Ready to simplify your IT?

Speak with one of our Tulsa based IT experts. We’ll review your setup and recommend a solution that fits your business and budget local or nationwide.

Or call us: (888) 585-8484  ·  [email protected]
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