The Xceltek IT score

How we take your IT from an F to an A.

Every location we support gets a 0 to 100 IT score, built from how protected, up to date and healthy its technology is, plus how happy your team is with support. Here's what happens to that score once we take over.

From F to A in about two months.

Most businesses come to us with IT nobody has been watching. Here's how a typical new client's IT score climbs, step by step, once we take over.

  1. 52F
    Day 1

    See everything

    We install monitoring on every device and score each location. No guessing, just a baseline.

  2. 71C
    Weeks 1 to 3

    Protect what matters

    Backups set up, encrypted and test-restored. Security on every computer, watched 24/7.

  3. 84B
    Weeks 3 to 6

    Fix and stabilize

    Updates caught up, failing drives and slow machines fixed, old devices cleaned out.

  4. 93A
    Month 2 and on

    Stay at an A

    Updates on a schedule, replacements planned before warranties end, and a team that rates us Great.

You see it happenYour score climbs live in the client portal, location by location.
A monthly reviewEvery month shows what we fixed and what's next, in plain English.
No surprises laterOnce you're an A, we keep you there with daily monitoring.

Example path. Every client starts from a different place; your free IT review shows where you'd start.

What would your business score?

Book a free 30-minute IT review and we'll show you your IT score and what an A would take.

Get my IT score

Related: Client portal and IT reporting · Managed IT services · Why Xceltek

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