Hi, we’re Xceltek
At Xceltek, we believe technology should simplify your business, not complicate it. We deliver tailored IT solutions with a human touch: always-on support, deep technical knowledge, and a commitment to helping you grow.
The people behind your technology.
A team of IT specialists, cybersecurity experts, project managers, and operations professionals all working together to keep your business running at its best. When you call us, you get a real person who knows your setup.
170K+
Tickets resolved per year
98%
Customer satisfaction
4,000+
IT experts nationwide
24/7
Live support always on
The Xceltek leadership team.
Experienced professionals who have built Xceltek into a nationwide IT leader and who stay personally invested in every client relationship.
Fadi Basma
Leading Xceltek’s vision and growth strategy. With a background in electrical engineering and over a decade in managed services, Fadi built Xceltek into a nationwide dental and healthcare IT leader.
Andrew Gole
Overseeing all technical operations, infrastructure strategy, and engineering across Xceltek and its sister companies. Andrew ensures every client benefits from the latest and most reliable technology.
Theresa Wacker
Driving operational excellence across client services, onboarding, and internal processes. Theresa makes sure Xceltek’s promises 98% satisfaction, under 60 seconds are met every single day.
Tony Evans
Leading our frontline support team to deliver the fast, expert help desk service Xceltek is known for. Tony’s team answers in under 60 seconds, around the clock, 365 days a year.
Loai Adhami
Coordinating complex IT projects across client accounts from new practice buildouts to multi-location migrations and integrations. Loai keeps every project on time and on budget.
Mohammed Ezzuldeen
Managing hardware procurement, vendor relationships, and equipment lifecycles. Mohammed ensures every client gets the right equipment at the right price, delivered and deployed without hassle.
2,000+ IT experts behind every call.
Behind our leadership team is a nationwide network of certified IT professionals ready to support your business wherever you are located.
🧑💻
Dental-trained technicians
Every technician on our help desk understands dental and healthcare IT environments Dentrix, Eaglesoft, CBCT imaging systems, and HIPAA compliance are second nature to our team.🔒
Cybersecurity specialists
Every technician on our help desk understands dental and healthcare IT environments Dentrix, Eaglesoft, CBCT imaging systems, and HIPAA compliance are second nature to our team.📍
Field technicians nationwide
When an issue requires hands-on attention, we dispatch from our network of 2,000+ certified field technicians across all 50 states same-day response in most major markets.Because we actually pick up the phone. Seriously.
- We’re fast, transparent, and we know our stuff
- Zero tech-babble — all results
- When something breaks, we fix it
- When something might break, we fix it before you notice
We make IT feel easy.
No stress. No drama. Just friendly experts who keep your business running so smoothly you’ll forget technology used to give you headaches.
And yes — we’ll even make you look like the hero.
Meet the team
The people behind Xceltek — dedicated technologists, engineers, and problem-solvers committed to making your technology work for you.
Leadership
Ready to work with our team?
Whether you’re a local Tulsa business or operating nationwide — let’s make your technology simple, fast, and secure.