Privacy Policy
Last updated: January 1, 2025
1. Introduction
Xceltek (“we,” “our,” or “us”), headquartered at 2087 E. 71st St, Suite 210, Tulsa, OK 74136, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit xceltek.com or use our managed IT services.
2. Information we collect
We may collect: Personal Data (name, email, phone, company), Usage Data (IP, browser, pages visited), Communications (records of correspondence), and Client Service Data (technical data collected when providing IT services).
3. How we use your information
We use collected information to: provide and improve our services, respond to inquiries, send administrative and marketing communications (with consent), comply with legal obligations, and analyze usage patterns.
4. HIPAA compliance
As a provider of healthcare IT services, Xceltek operates as a Business Associate under HIPAA. We maintain appropriate administrative, physical, and technical safeguards to protect Protected Health Information (PHI) and enter into Business Associate Agreements (BAAs) as required by law.
5. Data security
We implement industry-standard security measures including encryption, firewalls, and secure access controls. However, no method of internet transmission is 100% secure.
6. Contact us
Questions about this Privacy Policy? Contact us at [email protected] or (888) 585-8484.