WHO WE SUPPORT

IT built for dental and oral surgery practices.

From single-location dental offices to multi-state DSOs and oral surgery groups, Xceltek delivers HIPAA-compliant managed IT that keeps your practice running, your data protected, and your team focused on patients.

FAQ

170K+

Tickets resolved per year

98%

Customer satisfaction

4,000+

IT experts nationwide

24/7

Live support always on

Who We Serve

Every type of dental organization, covered.

Whether you are running a single chair practice or a growing DSO with locations across multiple states, our team understands the specific technology challenges your organization faces.

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General Dental Practices

Single and multi-location dental offices trust Xceltek to manage their networks, support their practice management software, maintain imaging systems, and keep their team productive. You focus on patients. We handle the technology.

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Oral Surgery Practices

Oral surgery demands more from its IT. CBCT imaging, surgical scheduling, anesthesia documentation, referral networks, and hospital coordination all require specialized support that general IT providers are not equipped to deliver.

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DSOs and Multi-Location Groups

Managing IT across multiple locations is a fundamentally different challenge. Xceltek handles centralized compliance, standardized infrastructure, practice acquisition onboarding, and strategic technology planning across your entire organization.

DSO IT Services

Built for multi-location dental organizations.

As your DSO grows, so does the complexity of managing IT across locations. Different practice management platforms, inconsistent networks, varying compliance postures, and new acquisitions that need to be onboarded fast. Xceltek operates as your single IT partner across every location.

We handle the technology so your operations team can focus on growing the organization, not putting out IT fires.

Practice acquisition support

When your DSO acquires a new practice, IT complexity comes with it. Legacy systems, inconsistent networks, staff who need onboarding, and data that needs migrating. Xceltek manages the full IT side of every acquisition so your team can focus on the transition, not the technology.

Services

What we provide for dental practices.

Every service is built around the clinical and operational realities of dental and oral surgery environments.

24/7 Help Desk

Help desk with dental-trained technicians available around the clock. Under 60 second average response time. Real people who know your software and your setup.

HIPAA Compliance Management

Annual risk assessments, Business Associate Agreements, staff training documentation, and audit-ready reporting. Compliance built in, not bolted on.

Cybersecurity and Ransomware Defense

Endpoint protection, real-time threat monitoring, email security, and multi-factor authentication management. Backed by our sister company Cytek.

Network Design and Management

Secure, high-performance networks engineered for dental imaging bandwidth and HIPAA-compliant data segmentation. Firewall management and ongoing monitoring included.

CBCT and Imaging System Support

Workstation maintenance, storage architecture, and software support for i-CAT, Carestream, Planmeca, Sirona, Dexis, Apteryx, and more.

Practice Management Software

Hands-on support for Dentrix, Eaglesoft, Open Dental, Carestream, SoftDent, Curve Dental, and other platforms your team uses every day.

Cloud and Data Backup

HIPAA-compliant cloud backup with tested recovery procedures. Your patient data and critical systems stay protected no matter what happens on site.

VoIP and Phone Systems

Cloud-based phone systems tailored for dental practices. Call routing, voicemail, reporting, and seamless communication across every location.

Software We Support

The systems your team already uses.

Our technicians are trained on the software and hardware your practice relies on. No learning curve, no generic IT responses.

Oral Surgery IT

Oral surgery has unique IT demands. We get it.

Oral surgery practices run more complex technology than most dental offices. CBCT imaging, surgical scheduling, anesthesia monitoring, referral workflows, and coordination with hospitals or ambulatory surgery centers all require an IT team that understands the clinical context.

General IT providers are not equipped for this. Our team has direct experience supporting oral and maxillofacial surgery practices and knows exactly what needs to work and when.

Common Questions

Dental IT questions, answered.

If you do not see your question here, call us at 888-585-8484 or request a consultation online.

We have hands-on experience with Dentrix, Eaglesoft, Carestream, Dexis, Open Dental, SoftDent, Apteryx, Curve Dental, and other leading platforms. If your practice or DSO uses multiple systems across locations, we support all of them under one service agreement.
 
 
 
 
 
Yes. We support CBCT scanners, panoramic units, and digital imaging from i-CAT, Carestream, Planmeca, Sirona, and Apteryx. Imaging workstation performance, storage, networking, and software are core areas of our expertise.
 
 
 
 
Absolutely. We specialize in multi-location dental organizations. We provide centralized IT management, practice acquisition onboarding, standardized infrastructure across locations, and vCIO strategic planning regardless of how many states your DSO operates in.
 
 
 
HIPAA compliance is built into every service we provide. We conduct annual risk assessments, manage Business Associate Agreements, deliver staff training documentation, and keep practices audit-ready year round. Our sister company Cytek provides dedicated cybersecurity and compliance support on top of that.
Our average response time is under 60 seconds, 24 hours a day, 7 days a week. When a system goes down in your practice, you reach a real person who understands dental IT, not an automated system or a ticket queue.
Yes. We work with oral and maxillofacial surgery practices and understand the unique demands of surgical scheduling, anesthesia documentation, CBCT imaging, referral workflows, and hospital or ASC coordination. Our team is experienced with the specific software and hardware configurations oral surgery practices rely on.
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