DENTAL IT SERVICES — BOSTON, MA

Where innovation was born, IT excellence is expected. Boston, Massachusetts.

Boston is one of the world’s great innovation centers and its businesses operate at the intersection of technology, research, finance, and healthcare. Xceltek delivers the managed IT infrastructure that keeps Boston’s world-class organizations running.

FAQ

170K+

Tickets resolved per year

98%

Customer satisfaction

4,000+

IT experts nationwide

24/7

Live support always on

Dental IT in Boston

Dental IT services built for Boston practices.

The Greater Boston market is anchored by world-class universities, major teaching hospitals, biotechnology companies, financial services firms, and a thriving technology sector. Each of these industries has distinct IT requirements.

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General Dental Practices

Single and multi-location dental offices across Boston and Massachusetts rely on Xceltek to manage their networks, support their practice management software, and keep their teams productive with under 60 second response 24/7.

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Oral Surgery Practices

Oral and maxillofacial surgery practices in Boston get specialized IT support including CBCT imaging, surgical scheduling, anesthesia documentation, referral workflows, and complete HIPAA compliance management.

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DSOs and Multi-Location Groups

Dental service organizations operating in Boston and across Massachusetts benefit from Xceltek's centralized IT management, standardized infrastructure across every location, and practice acquisition onboarding support.

Services

Everything your Boston practice needs.

Boston’s concentration of hospitals, biotech companies, and financial institutions creates some of the most complex compliance and security requirements in the country. Xceltek’s expertise across all of these sectors makes us a natural fit.

24/7 Help Desk

Under 60 second response time, every time. Dental-trained technicians answer immediately.

HIPAA Compliance

Annual risk assessments, Business Associate Agreements, staff training, and audit prep.

Cybersecurity

Ransomware defense, endpoint protection, and threat monitoring backed by Cytek.

Dental Software Support

Dentrix, Eaglesoft, Carestream, Open Dental, Dexis, SoftDent, and more.

CBCT and Imaging

Workstation support, storage, and software for i-CAT, Carestream, Planmeca, and Sirona.

Network Management

Secure networks designed for dental imaging bandwidth and HIPAA data requirements.

Cloud Backup

HIPAA-compliant encrypted backup with tested recovery procedures and business continuity.

vCIO Consulting

Strategic technology planning aligned with your practice growth and acquisition goals.

Serving Boston, Cambridge, Quincy, Somerville, Newton, Worcester, and the North Shore.

Boston is home to the highest concentration of research hospitals and biotech companies in the world. The Longwood Medical Area alone employs over 45,000 people and generates billions in research funding annually.

Headquartered in Tulsa with 2,000+ IT professionals nationwide, your Boston practice gets the same expert, personal service as our local clients. Most support is delivered remotely with under 60 second response. When on-site help is needed, we dispatch quickly across Massachusetts.

Software We Support

The systems your Boston practice already uses.

Our technicians know dental software inside out. No learning curve, no generic IT responses.

Common Questions

Dental IT in Boston, answered.

Questions about how Xceltek supports dental practices in Boston. Call 888-585-8484 if you do not see what you need.

Yes. While the vast majority of dental IT support is resolved remotely with under 60 second response times, we coordinate on-site technician dispatch across Massachusetts through our network of 2,000+ certified field professionals when hands-on support is needed.
We support Dentrix, Eaglesoft, Carestream, Dexis, Open Dental, SoftDent, Apteryx, Curve Dental, i-CAT, Planmeca, Sirona, and all major dental platforms. If your Boston practice uses multiple systems, we support all of them under one service agreement.
Our average response time is under 60 seconds, 24 hours a day, 7 days a week. When a system goes down in your Boston practice, a real person who understands dental IT answers immediately, regardless of the time or day.
Absolutely. We specialize in multi-location dental organizations and DSOs with locations across Massachusetts and nationwide. We provide centralized IT management, HIPAA compliance at the organization level, and consistent infrastructure standards across every practice.
HIPAA compliance is built into every service we provide. We conduct annual risk assessments, manage Business Associate Agreements, deliver staff training documentation, and keep your Boston practice audit-ready year round. Our sister company Cytek provides additional cybersecurity and compliance support.

Ready to talk about your Boston practice?

Whether you are a solo practice or a DSO operating across Massachusetts and beyond, we have supported practices in your market. Let us show you what that looks like.

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