IT support built for oral surgery practices.
Oral surgery demands more from its IT. CBCT imaging, surgical scheduling, anesthesia documentation, referral networks and hospital coordination all require specialized support that general IT providers are not equipped to deliver.
- CBCT scanner workstation and storage support
- Surgical scheduling and documentation systems
- Secure referral communication and document sharing
- Hospital and ASC coordination infrastructure
- Anesthesia monitoring system connectivity
- HIPAA compliance across all clinical and admin systems
Oral surgery has unique IT demands. We get it.
Our team has direct experience supporting oral and maxillofacial surgery practices and knows what needs to work and when.
CBCT and imaging support
Workstation maintenance, storage architecture and software support for i-CAT, Carestream, Planmeca, Sirona, Dexis, Apteryx and more.
Oral surgery software
Hands-on support for the practice software oral surgery teams rely on, including DSN Software, Carestream and CareStack.
Surgical scheduling and documentation
Support for the scheduling and documentation systems your surgical team uses every day.
Anesthesia monitoring connectivity
Connectivity for anesthesia monitoring systems, so the clinical side keeps working with the rest of your network.
Referrals and hospital coordination
Secure referral communication and document sharing, plus the infrastructure for coordinating with hospitals and ambulatory surgery centers.
HIPAA compliance and cybersecurity
A signed BAA, HIPAA-ready security and ransomware defense, with yearly risk assessments from our sister company Cytek.
Hear it from oral surgery teams we support.
Real words from oral surgeons and their teams, straight from Google.
We just transitioned to Xceltek for our Hardware/Management IT needs. We are happy with the service. The implementation process was a BIG change for us but the support team was highly responsive, and the equipment is performing perfectly. Professional, efficient, and great to work with.
I have been partnered with Tech Evolutions [now Xceltek] for many years and it is one of the best decisions I made for my business. They expertly set up and have continued to maintain my computer systems so I can focus on my patients. Sam, Kevin, and the rest of the tech team are integral members of my team that keeps things running smoothly in my office. Absolute top notch IT firm!
Tech Evolutions [now Xceltek] provides a premium service for the busy practice that cannot afford downtime due to IT setbacks. They are available 24-7, polite, and efficient. The entire team from (Sam, Scooter, etc.) are always there when you need them most. I can fully recommend their services.
Staff is well informed of current technology and are excellent at locating of information. Service has been excellent and the staff is always professional.
From first call to fully supported.
Consulting
Our project managers assess your current setup and design the right solution for your goals.
Implementation
We implement solutions that keep your business running smoothly and in full compliance.
Support
Ongoing support including technical assistance, troubleshooting and training, 24/7, every day of the year.
Local in Tulsa. Everywhere you operate.
Xceltek is headquartered in Tulsa, Oklahoma. Tulsa clients get on-site response and direct access to our team. Clients across the United States get the same 24/7 remote support, with on-site technicians when needed.
Tulsa, OK 74136On-site response for Tulsa clients. 24/7 remote support everywhere.
Oral surgery IT, answered.
What makes oral surgery IT different from general dental IT?
Oral surgery practices run more complex technology than most dental offices: CBCT imaging, surgical scheduling, anesthesia monitoring, referral workflows and coordination with hospitals or ambulatory surgery centers. It takes an IT team that understands the clinical context.
Which oral surgery software do you support?
We support DSN Software, Carestream and CareStack, along with the dental platforms and imaging systems listed on our dental IT page.
Do you support CBCT scanners?
Yes. We support CBCT scanners, panoramic units and digital imaging from i-CAT, Carestream, Planmeca, Sirona and Apteryx, including workstation performance, storage, networking and software.
How fast do you respond?
Our help desk is available around the clock with an average response time under 60 seconds.
Do you only work with practices in Tulsa?
No. We are headquartered in Tulsa and support local practices there, and we also serve practices across the United States with remote support and on-site technicians when needed.
What should an oral surgery practice look for in an IT company?
Look for hands-on experience with CBCT and 3D imaging, oral surgery software such as DSN Software, CareStack and Carestream, and anesthesia monitoring connectivity. Then check the basics: a signed BAA, HIPAA-ready security, fast response, experience with multi-location groups, and a contract you can leave cleanly if it ever stops working.
Do you support multi-location oral surgery groups and DSOs?
Yes. We support single-surgeon offices and multi-location oral surgery groups. For groups we standardize networks, security and imaging workstations across sites, manage everything centrally, and send on-site technicians through our network of 4,000+ IT experts nationwide.
How hard is it to switch IT providers?
Less painful than most practices expect. We collect passwords, documentation and system access from your current provider, coordinate with your software and imaging vendors, and schedule the cutover around surgery days. If you ever leave us, we do the same full handoff for you. We never hold your data hostage.
Do you sign a Business Associate Agreement?
Yes. We sign a BAA before we touch patient data, and our own staff are trained on HIPAA. Your yearly HIPAA risk assessment should come from a compliance firm such as our sister company Cytek or the firm you already use. We take the findings and fix them on your network and systems.
How much does IT support cost for an oral surgery practice?
We price per device or per site, so you pay for what you actually have, with no forced all-inclusive fee for smaller practices. New clients get discounted pricing for their first term, and our contracts are shorter than the industry norm with a fair exit. A free IT assessment gives you an exact quote.
Case study
How we support a three-office oral surgery practice in Oklahoma
Eastern Oklahoma Oral & Maxillofacial Surgery runs offices in Broken Arrow, Owasso and Muskogee. See how we handle their CBCT, server and storage, and the call that kept their server from filling up.
Ready to simplify your IT?
Speak with one of our Tulsa based IT experts. We’ll review your setup and recommend a solution that fits your business and budget local or nationwide.
Or call us: (888) 585-8484 · [email protected]